Returns & Conditions
To ensure proper credit/refund for returnable items, please call us at 519.284.4135 to request a Return. Items must be returned within 30 days of invoicing and credits are issued less packaging and shipping charges. Credits/refunds will only be issued for items returned in saleable condition. The following items are not returnable: Leader’s Guides, DVDs, Feedback Reports, flipcharts, PowerPoint® presentations, and outdated materials.
Terms and Conditions
Any order (within Canada) may be invoiced at your request and is subject to credit approval or charged to your VISA or MasterCard. Our terms are NET 30 days from date of invoice. Credit cards are not charged and invoices are not issued until materials ship. We regret that we are unable to ship materials when accounts are past due. Sales tax will be added to order totals when applicable. Tax-exempt groups must provide a copy of their tax-exempt certificate. Prices, discounts, terms, and conditions are subject to change without notice.
All publications of Human Synergistics International and its associated authors are copyrighted. Their reproduction, display, posting on the internet, adaptation or translation, in whole or in part, is a violation of copyright law. This policy applies to, but is not limited to, any survey or simulation, the Circumplex, reports, tables, charts, norms, answer sheets, scoring devices, or other material found in instruments, manuals, brochures or books. We pursue all copyright infringements. While we’re not vengeful, we are provokable®.